Shipping Policy

Processing & Handling

• Orders are processed within 3 business days (excluding weekends and holidays) after receiving payment confirmation.
• You will receive an email notification with tracking details once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times vary based on location and shipping method selected. Please note that delays can occur due to carrier constraints or unforeseen circumstances.

Shipping Restrictions

• We currently ship to U.S. states (excluding Alaska & Hawaii).
• International shipping is not available at this time. 

Freight & Large Orders

Order Tracking

Once your order ships, you will receive an email with tracking details. You can track your package through links provided via email.

Lost, Stolen, or Damaged Shipments

We are not responsible for lost or stolen packages once marked as delivered. If your package is lost or arrives damaged, please contact the carrier directly or reach out to us at info@higbeebikes.com within 5 days of delivery, and we’ll do our best to assist.

Pre-Orders & Backorders

If an item is on pre-order or backorder, estimated shipping timelines will be provided at checkout and in your confirmation email.

Contact Us

For shipping-related inquiries – including shipping outside the lower 48 – contact us at info@higbeegoods.com